INSTALLATION & CONNECTION
Please follow every step on the setup manual in the package to connect the dartboard. Any missing step will lead to malfunction or unsatisfactory performance.
1. No score can be registered. Why?
a. Please make sure you have connected the dartboard with indication light showing solid green. (See 3)
b. After you have connected your smart device to your Home WiFi, please make sure you have gone through the steps: Game App – WiFi – Choose Online Dartboard
2. I am playing local battle but experiencing lag and freeze. Why?
Please make sure you have connected the dartboard with indication light showing solid green. (See 3) Red light is not the optimal connections.
3. My dartboard indication light only shows flashing green but not solid green. Why?
a. Press and hold the DartsConnect button on the dartboard for 5 seconds and reset the dartboard to its initial default settings
b. Does your SSID name has a " ‘ " such as "Phil’s Home"? If yes please remove it
c. SSID name and password are case sensitive
d. Please try to reset your router
e. If you are using a dual band router, please connect to the 2.4GHz frequency SSID instead of 5.0 GHz
f. Please turn off VPN setting of your router
g. Please turn off any MAC Filtering
h. If problem persists, please contact us directly at
4. I am experiencing freezing issue for online battle.
a. Please make sure your Darts Connect App is updated
b. Please swipe from right to draw out the data and send it to
It will be helpful for us to improve the stability of Darts Connect Online Platform
5. What do I do if I break the USB socket in the board?
In case you have broken your usb port by accident, we can ship you a new one at a reasonable price.
Please email us your request.
1. What are the servers SG and US? Are they interchangeable?
SG is a server for worldwide players and US is a server for players located in USA to minimize lagging problems.
However, the servers are separate and they are NOT interchangeable. Currently we cannot combine the two servers.
2. How to create an account?
You may simply create an account by your Facebook login. You may also create a login ID using an email.
Please note that accounts created under different servers are not interchangeable.
3. How to find and add friends?
You may add friends by their ID number. You may also add players you meet in game.
Submit your details now and view the result below.
Darts Connect Online Player Database:
4. What is the game lobby?
The lobby shows all the players who are not playing and waiting for games at that moment.
Thank you very much for your support and help in building a growing global dart community together.